Frequently Asked Questions – Vood
Because each candle is made in small, intentional batches, we do not offer exchanges or cancellations once an order is placed. Please double check your scent and address before confirming your purchase. All sales are final.
We know it’s hard waiting for your favorite scent! If a product is out of stock, we’ll send you an email as soon as it’s back so you can grab it before it’s gone again.
We use a premium blend of apricot wax and coconut wax. This mix gives our candles a smooth, creamy burn with a longer lasting, cleaner scent throw and it's 100% vegan and ecoconscious.
Our candles are built to last. If you follow our recommended burn time of no more than 4 hours per session, you’ll enjoy hours of calming, clean burning fragrance with each Vood candle.
Burning too long can cause wick mushrooming, soot buildup, and overheating. For safety and performance, keep burn sessions to 4 hours or less and always trim your wick before relighting.